Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing and using the services provided by Jondolad Global Limited (RC Number: 1377849), you accept and agree to be bound by the terms and provision of this agreement.
These Terms of Service ("Terms") govern your use of our transportation services, including VIP protection, executive car rental, airport shuttle, group transportation, haulage & logistics, and protocol services.
2. Service Description
Our Services Include:
- VIP Protection & Movement services
- Executive Car Rental with professional drivers
- Airport Shuttle Services
- Group Transportation for corporate events
- Haulage & Logistics solutions
- Fleet Management services
All services are provided subject to availability and are operated 24/7 across Nigeria with professional drivers and maintained vehicles.
3. Booking and Payment Terms
Booking Requirements
- • Valid contact information required
- • Advance booking recommended
- • Payment required to validate booking
- • Service confirmation within 24 hours
Accepted Payment Methods
- • Bank Transfer
- • POS (Point of Sale)
- • Cash payments
- • Corporate account arrangements
All bookings must be accompanied by payment to validate the order. Pricing is based on service type, vehicle selection, distance, and duration.
4. User Responsibilities
Client Obligations:
- • Provide accurate booking information
- • Be punctual for scheduled pickups
- • Respect vehicle and driver
- • Comply with Nigerian traffic laws
Users are responsible for their conduct during transportation and any damages caused to vehicles or property during service provision.
5. Cancellation and Refund Policy
Cancellation Terms
- 24+ hours notice: Full refund available
- 12-24 hours notice: 50% refund policy
- Less than 12 hours: No refund (service charges apply)
- No-show: Full payment required
Emergency cancellations will be reviewed on a case-by-case basis. Weather or force majeure cancellations may qualify for full refunds.
6. Liability and Insurance
Our Coverage
- • Comprehensive vehicle insurance
- • Professional driver certification
- • Third-party liability coverage
- • Emergency response protocols
Limitations
- • Personal items responsibility
- • Acts of God exclusions
- • User misconduct damages
- • Third-party service delays
7. Privacy and Data Protection
We collect and process personal information necessary for service provision, including contact details, pickup/drop-off locations, and payment information.
Data Usage
Your information is used solely for service delivery, communication, and business improvement. We do not share personal data with third parties without consent.
8. Dispute Resolution
Any disputes arising from our services will be resolved through:
- Direct communication with our customer service team
- Mediation through recognized Nigerian business arbitration
- Legal proceedings under Nigerian jurisdiction
We encourage clients to contact us directly at 08035862795 or jadoga45@gmail.com for prompt resolution of any concerns.
9. Contact Information
Jondolad Global Limited
Registration: RC Number 1377849
Phone: 08035862795
Email: jadoga45@gmail.com
Service Hours: 24/7 Available
For terms-related inquiries, service complaints, or general information, please contact us using the details provided.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms may be updated periodically, and continued use constitutes acceptance of any changes.